A Unified GBS Suite of Enterprise Transformation
In a world driven by change, IMS Global Business Solutions (GBS) empowers enterprises to transcend limitations, and achieve scalable transformation.
Our global business services are engineered to meet the complex demands of the modern enterprises. With each offering aligned to specific executive mandates, it enables agility, resilience, and sustainable growth.
Finance & Accounting
Business Process Management
Marketing
Information Technology
Human Resources
Compliance & Due Diligence
Market Research & Consulting
Customer Experience (CX) Excellence
Robotic Process Automation (RPA)
Finance & Accounting
Empowering finance to lead enterprise agility and growth
Modernise your finance operations with a combination of intelligent automation, real-time insights, and compliance-driven systems. Improve accuracy, streamline workflows, and enable proactive decision-making.
Key Offerings
- General Ledger Accounting
- Fixed Asset & Inventory Management
- Accounts Payable & Receivable Management
- Financial Reporting & Analytics
- Tax & Audit Support
- Cost Accounting & Budgeting
- Finance Automation
- Intercompany Consolidation
Business Process Management
Process intelligence that powers continuous improvement
Enhance performance through intelligent process redesign. Uncover operational inefficiencies, implement workflow improvements, and integrate automation to create faster, leaner, and more effective systems.
Key Offerings
- Business Process Mining
- Business Process Management
- Business Process Reengineering
- Workflow Automation
- Intelligent Document/Image Processing (IDP)
- Data & Analytics
Marketing
Complete digital ecosystem that drives measurable ROI
Deliver immersive digital experiences across every touchpoint. From optimised web platforms to data-backed marketing campaigns, improve visibility, drive engagement, and deliver better ROI through digital transformation global business services.
Key Offerings
- Website Design & Development
- Website Maintenance
- API Integration
- Content Creation
- Graphic Designing
- Video Editing
- UI/UX Designing
- Search Engine Optimisation
- Search Engine Marketing
- Social Media Management
- Marketing Automation
- Campaign Analytics & ROI Reporting
Information Technology
Modernise IT foundations with secure, scalable, and future-aligned architectures
Upgrade core IT with scalable cloud, security, and analytics solutions. Evolve legacy systems into lean, intelligent systems that ensure continuity, compliance, and business speed.
Key Offerings
- Managed IT Services
- Cloud Migration & Support
- Enterprise IT Helpdesk Services
- End-User Computing Support Helpdesk Support
Human Resources
On-demand specialised talent for accelerated delivery
Fast-track project delivery with flexible, on-demand human resources solutions across domains. Tap into specialised talent that drives innovation, and keeps your operations aligned with business goals.
Key Offerings
- Recruitment Process Outsourcing (RPO)
- Payroll Management (EOR)
- Compliance & Due Diligence (India)
- Expat Management (India)
Compliance & Due Diligence
Ensure every decision stands up to scrutiny
Strengthen enterprise confidence through meticulous governance, thorough documentation, and timely risk checks. Ensure operational transparency, regulatory alignment, and integrity in every transaction.
Key Offerings
- Conducting Risk Assessment & Analysis
- Compliance Checks & Verification
- Document Processing
- Due Diligence
Market Research & Consulting
Strategic intelligence that converts insights into impact
Gain strategic clarity with data-backed foresight. Combine data analytics with strategic guidance to anticipate change, identify opportunities, and get a competitive edge.
Key Offerings
- Qualitative & Quantitative Market Research
- Conference Research & Planning
- Trend Forecasting & Data Analytics
- Competitor & Industry Analysis
- Business Model Assessment
- Market Entry & Expansion Analysis
- Strategic Cost Reduction Advisory
Customer Experience (CX) Excellence
CX that understands, engages, and retains
Nurture every customer relationship with insights that matter. Turn interactions into strategies that grow loyalty, and improve performance through CX solutions.
Key Offerings
- Customer Journey Mapping & Optimisation
- Voice of Customer Analysis
- Customer Support/Feedback Management System
- Call Recording & Quality Assurance
Robotic Process Automation (RPA)
Drive enterprise velocity with intelligent automation across workflows
Deploy automation that scales, resulting in cutting costs, improving accuracy, and accelerating workflows. With AI, bots, and process intelligence, drive measurable performance gains.
Key Offerings
- Intelligent Automation Platforms
- Bot Development & Management
- Workflow Automation Solutions
- Process Mining & Optimisation
Industry-Specific GBS Offerings
Accounting & Audit Firms
BFSI
NBFI
Technology, Media & Entertainment
Telecommunications
Healthcare
Property Management
Light Industrial
Manufacturing
Automotive
Public Sector
Utilities & Energy
Hospitality
Construction & Real Estate
FMCG & Retail
Book A Valuable
No-Obligation Call
