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Experience The Future Of

Global Business Solutions

See What Sets Us Apart

Execution-Driven Frameworks, Built To Scale

At IMS Global Business Solutions, we serve as your all-in-one global outsourcing partner, delivering bespoke, scalable solutions that evolve with your business. From workflow design to performance delivery, every engagement is shaped by your strategy, reinforced by our operational precision and discipline, and executed by teams at IMS Global Capability Centres (GCC).

What Today’s Enterprises Battle…

Modern enterprises face mounting pressure to scale strategy, mitigate risk, and navigate complexity, change, and speedy execution – simultaneously, and at scale.

Here are the key challenges, and how IMS GBS’s integrated enterprise support services pave the way.

Challenges

Operational Complexity

Global teams, disconnected systems, and inconsistent service models slow down performance, and compromise customer experience.

Solutions

Our comprehensive business support services, and unified delivery frameworks connect regions, business functions, and service layers. With centralised operations at our global capability centres, we eliminate fragmentation – resulting in seamless operations and consistent service quality.

Challenges

Technology Without Traction

Legacy systems, patchwork integration, and unclear ROI on digital investments often leave businesses burdened with tech that looks up-to-date – but delivers little value.

Solutions

As your digital transformation partner, we architect and operate tech ecosystems purpose-built for measurable business impact. We design modern platforms linked to clear KPIs, streamline integrations, and ensure every investment drives tangible outcomes – not just surface-level upgrades.

Challenges

People and Process Misalignment

Talent shortages in digital roles like AI & data, cultural resistance to change, and outdated workflows create friction, and slow momentum – right when speed is most critical.
Solutions
We bridge the divide by embedding the right skills, mindsets, and automation in lockstep with evolving processes. By recruiting & upskilling for essential roles, fostering a change-ready culture, and applying targetted automation for synchronisation, we drive aligned, accelerated performance.
Challenges

Strategy-Execution Gap

Ambition is bold, but execution often falls short. Growth plans stall when capabilities can’t scale, and transformation efforts are fragmented across functions.

Solutions

We close the gap between strategy and reality by aligning process, performance, and people to your business roadmap – ensuring execution matches ambition.

Challenges

Decision-Making Without Visibility

Businesses often have access to data, but lack clarity. Delayed insights, siloed systems, and slow analytics limit oversight, and hinder prompt action when needed the most.
Solutions

Our approach prioritises real-time visibility and decision intelligence, ensuring leaders act swiftly and confidently. By integrating contextualised, live data streams, predictive analytics, and actionable dashboards, we eliminate blind spots, transforming insights into decisions.

Transform Ambition Into Impact - Today.

Start scaling sustainably with your all-in-one global outsourcing partner.

Talk To Our Expert

Our Purpose:
Accelerating Your Growth

At IMS Global Business Solutions, we are driven by one conviction: growth at scale demands clarity, focus, and what actually works.


As a niche boutique supplier, we partner with enterprises to build bespoke solutions that move with intention, deliver measurable impact, and stay resilient – ensuring each collaboration is purposeful and powerful.

Accelerating Growth
Scalable Framework

Our Methodology:
Building Scalable Frameworks

With years of multi-domain enterprise outsourcing experience, we combine deep technical expertise with sharp business insight – immersing ourselves in your world to craft custom-fit, robust frameworks aligned to your goals, processes, and pace.

 

  • Delivering from global capability centres, while staying attuned to your local market dynamics.
  • Staying nimble and agile, while leveraging functional depth to solve complex challenges.
  • Designing models that integrate smoothly, while minimising disruption and maximising control, so your teams operate smarter and faster.

Our Edge:
Putting You First, Always

Customer-first, we unify specialised divisions to power smarter, more agile enterprise performance.

Multi-Domain Expertise

Access specialist, cross-functional talent via our niche boutique supplier model that offers streamlined, multi-domain enterprise outsourcing for precise, efficient, and high-impact results.

Bespoke Global Business Solutions

Leverage tailored strategies and workflows that align with your unique operations yielding accurate, relevant solutions with measurable impact.

Unmatched Regulatory Compliance

Ensure data security & privacy and quality management through certified compliance – GDPR, HIPAA, Cyber Essentials, ISO 9001:2015, ISO 27001:2022, ISO 27701:2019, and SOC 2 Type 2.

Reliable Onshore Support

Gain access to experienced onshore advisors who bring market-relevant insights, and ensure seamless coordination.

Transparent & Flexible Engagement Models

Benefit from clearly defined pricing with no hidden margins, alongside short-term or open-ended contract options to fit your business needs.

Automation & Tech Proficiency

Partner with a trusted digital transformation expert to automate repetitive tasks, and free your teams to focus on what enables strategic growth.

Insight-Driven Dashboards For Real-Time Visibility

Get complete transparency through in-house developed dashboards, tailored to your operations, providing live updates for smarter, faster decisions.

Round-The-Clock Availability

Avail 24/7 operational continuity with robust backups and dedicated teams across global delivery centres, time zones, and local holidays.
USPs

Our Commitment:
Your Data Secured, End To End

At IMS GBS, we secure your accounts within a rigorously controlled environment that fully aligns with regulatory standards. Drawing on proven data-security frameworks, our stringent internal protocols ensure your information remains safe, private, and accessible only to authorised users.
Firewall

Robust firewall
protection

Restricted Phone
Restricted access to mobile and printouts
Security Training
Comprehensive information security training
Biometric
Biometric
authentication
Call Recording
100% call
recording
This multi-layered shield, rooted in the CIA Triad, guards your data’s Confidentiality, Integrity, and Availability – every moment, everywhere.

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      Global Delivery Centers

      India: Ahmedabad (HQ), Jaipur | Philippines: Manila

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